Services

Crossroads PR is a full-service B2B Technology PR agency that leverages the right mix of PR, social media and business experience to meet the needs of fast-growing companies - both large and small - and in a variety of industries.. 

Our entrepreneurial approach allows us to quickly change course as new opportunities or challenges arise, to ensure that your PR program continues to meet your needs wherever you go.

By combining the right PR services to meet you where you are today and grow with you tomorrow, we are able to leverage your company's strengths to build brand awareness with your key influencers.

We have assisted our clients with:


  • Analyst Relations

    As a B2B technology company, industry analysts can play a key role since they heavily influence major IT purchasing decisions. In addition to covering vendors in their research/reports, analysts are often quoted in the media.

    We understand that working with analysts requires a different approach and mindset than working journalists. Whether it is a paid client relationship or an unpaid vendor relationship, we help our clients build a strategic and consistent outreach program to ensure that they stay on analysts radar screens and are deemed industry resources.

     
  • Awards

    Corporate awards are also an excellent way to provide third party validation and industry credibility.  Crossroads PR can work with you too create compelling abstracts that can also be leveraged across other thought leadership platforms.
     
  • Byline Articles

    Byline articles are an excellent way to provide industry credibility and enhance relationships with your media targets.  In addition, byline articles can serve as powerful editorial and sales tools. Crossroads PR will identify opportunities to submit byline articles, and will work with internal expert resources to deliver those articles.
     
  • Company/Product Launches

    Public relations plays a crucial role in launching new companies and/or products. Crossroads PR can help you put a foundation in place today that evolves as your company grows, you launch new products and/or move into new markets, etc.
     
  • Competitive Communications Analysis

    The first step in understanding your position in the market and the media is to understand that of your competitors. We can conduct an analysis of your competitors' PR efforts and their impact. As part of this analysis, we will research key competitors to analyze their visibility with media, analysts, bloggers and other industry influencers. We will also review speaking engagements, awards and other thought leadership initiatives. In addition, we will examine their target markets and/or verticals and the messages they are using to reach those audiences. This insight will provide a powerful baseline for your PR program, and will enable us to identify opportunities and challenges you will face on the competitive PR front.
     
  • Customer Reference Program

    There is no better way to increase third-party validation than to promote your customers' success through case studies, customer quotes, and other means.  While many publications are hungry for success stories as possible standalone features, customer references are also necessary to establish credibility when pitching any editorial opportunities, speaking abstracts, and building relationships with the media.
     
  • Measurement

    We understand the importance of tracking PR efforts to a company’s overall goal of increasing visibility and generating revenue.  As a metrics-driven technology PR agency, we work with each of our clients to determine these metrics in the beginning of the relationship as well as revisit them routinely.  Since we are 100% dedicated to strategic public relations, we are in a better position to understand the importance of mapping your PR goals to your bottom line.
     
  • Media and Blogger Relations

    Crossroads PR believes a media list is not a static entity.  As such, we work hard to leverage our relationships with journalists on your behalf alongside aggressively identifying and building relationships with new journalists/media outlets such as key bloggers.   The blogosphere continues to play a pivotal role in all public relation efforts.  As newsroom staffs are cut at traditional media outlets – bloggers remain relatively unscathed and are as influential as ever. 

    Crossroads PR believes blogger relations are a core requirement for every successful PR program.  That is why we include this support in our retainer and do not position it as an add-on service.  Your Crossroads PR team has been working with bloggers since 2003.  We understand the space, the nuances and can help you fully leverage your corporate blog as well as provide you with a unique strategy for securing coverage on leading industry blogs.

     
  • Media Training

    Delivering the most concise and informational presentation during media briefings is crucial to building solid relationships with your targets and getting the most value from your time spent with them. Crossroads can help your representatives properly prepare for media briefings, meetings, speaking engagements, or other related opportunities. We can videotape and/or record your practice session if necessary, provide feedback, and work with you on ways to improve your presentation delivery.
     
  • Message Development

    Having the right messaging and positioning is crucial in today’s competitive world. Crossroads PR will work closely with internal and external resources to ensure that the appropriate messages are being delivered to the right audiences.
     
  • Product Reviews

    Product reviews are one of the best ways to secure third-party validation for your product.  The Crossroads PR team has achieved major success securing and developing product reviews and, as a result, has a proven methodology based on this experience.
     
  • SEO

    Press releases and other public relations content are some of the most effective ways of keeping search marketing campaigns topical and fresh. But many traditional SEO campaigns are not integrated with public relations, limiting their long-term effectiveness. 

    At Crossroads – we ensure PR and SEO efforts are in sync and working toward common goals and objectives. We use analytics to track how PR efforts are impacting web traffic and leverage this data to reassess existing PR tactics as well as create new ones.

     

    PR/SEO Strategy

    As part of each client engagement, Crossroads reviews a client’s analytics and delivers a PR/SEO strategy document outlining how PR will help raise web visibility, drive targeted web traffic and generate leads. This deliverable typically outlines the metrics for tracking success, identifies target keywords and determines how anchor text will be used in press releases, etc. It also includes an assessment of web traffic patterns/trends seen to date and provides recommendations on additional opportunities for growth.

    This strategy can be a collaborative effort between CRPR and a client’s SEO team – or a standalone deliverable that CRPR creates.

    More advanced SEO services offered by CRPR include:  
    • Creation of effective title and META description tags
    • Executing strategies for getting new web content indexed quicker and web sites crawled more frequently by Google
    • Advanced keyword research to gain insight into search behaviors and generate new topics for blog posts, byline articles, press releases, etc.
    • PR driven linking strategy focused on showcasing industry thought leadership
    • Identifying content themes and creating PR content to increase visibility as a result of personalized search
     
  • Social Media

    Whether you’re just thinking about social media but are not sure where to begin, or have started using some social media platforms, but are becoming overwhelmed with next steps to take, it’s important to get involved and have your strategy in place before the tipping point is reached in your space.

    Today, social networks, blogs and other Web 2.0 channels play a key role in influencing the perception of companies like yours. Many of your target audiences including customers, partners and competitors communicate via these channels.

    For an example of what our social media services include, click here

     
  • Speaking Engagements

    Speaking engagements are a powerful tool to help educate the industry and develop a leadership position.  Crossroads PR can work with you too create compelling abstracts that can also be leveraged across other thought leadership platforms.  

     
  • Strategy and Counsel

    The Crossroads Public Relations team has more than 60 years of combined public relations experience. No member of our team has been a public relations professional for less than six years. Many have a combination of agency and in-house experience, giving them a unique understanding of where our clients are coming from. That experience enables us to share invaluable strategic counsel and guidance to help our clients get the most out of their PR programs and to ensure that each PR effort directly impacts the business objectives of that client. Customized consulting packages are available as a stand-alone service, but strategic counsel is also at the heart of every client relationship and provided throughout the life of each client engagement.